Frequently asked
questions

Have questions? We have answers!

We ship fireworks to anywhere in Sri Lanka

In general, delivery might take 2-4 days. But in rare cases, it might be different. While we cannot guarantee specific delivery dates or times since we rely on 3rd party shipping companies, we can provide general guidelines to help you plan ahead.Typically, we recommend placing your order at least 7 business days in advance of your event to ensure that it arrives on time. If you have a specific date in mind, we recommend placing your order even earlier to account for any unforeseen delays that may occur during shipping.
Once you’ve placed your order for shipping, our awesome team gets right to work. They carefully pick, pack, and wrap your items to ensure they’re super secure. After that, our quality assurance team steps in to review everything before our logistics department books your order for shipping. And guess what? We’ll even send you tracking information so you can keep an eye on your delivery until it’s ready to make your celebration extra special.

At the checkout, you can choose to pay cash on delivery, or you can pay online through your credit/debit card, also we accept bank transfers.

No, as you will be considered as a consumer of fireworks product, you don’t have to have a permit to purchase fireworks.

You can change your address after placing an order only if you meet all 5 criteria:

  • Seller has not arranged shipment for your order.
  • You have not made payment or payment has not been confirmed.
  • You have not requested a change of address for the order before. Delivery address can only be changed once for each order.
  • New address does not incur higher shipping fee.
  • Did not use a Free Shipping Voucher when placing order.


If you meet all the above criteria, you may proceed to change your delivery address. 

If seller has yet to ship the order, you may proceed to cancel your order. Kindly inform the seller via Chat that you need to cancel in order to change the address. However, do note that the cancellation request is subject to seller’s approval. If the seller rejects your cancellation request, the order will proceed as per usual. 

Safety first, my friend! To keep things legit and compliant, there’s a minimum age requirement for buying fireworks. Whether you’re hitting up our store or going online, you gotta be at least 16 years old to make that purchase and light up the night.

We take safety seriously, and following the age restrictions helps ensure everyone has a blast responsibly. So remember, 16 is the magic number to get your hands on those fireworks and have an epic celebration. Stay safe and let’s make some memories!

Rest assured, we take your online safety seriously! At surainfireworks.com, we prioritize the security of your personal information during the checkout process. Our commitment to keeping your data safe is unwavering, using top-of-the-line security measures to ensure a secure environment for your transactions. When you make a purchase on our website, you can trust that your sensitive details are fully protected. We employ state-of-the-art encryption technology to safeguard your information from unauthorized access, providing a secure channel for transmitting data. Our secure checkout system encrypts your personal and payment details, creating a virtual shield against any potential threats or malicious activities. We understand that trust is the foundation of any online transaction, and that’s why we go the extra mile to provide you with peace of mind. Our secure checkout not only protects your information but also helps to prevent fraud and unauthorized use of your payment method. So, go ahead and shop with confidence at surainfireworks.com! Our secure checkout ensures that your personal data remains confidential, allowing you to focus on choosing the perfect fireworks to light up your celebrations. Your security is our priority, and we’re here to make your shopping experience safe, seamless, and enjoyable!
Yes you can, as these are consumer fireworks and you are consumer. But keep the safety first.  Use some common sense and ensure they’re safely stored and secured during the journey. Don’t leave them baking in a hot car or in a place where they could potentially ignite. Keep ’em cool, dry, and away from anything flammable.

Yo, safety-conscious pyro! You wanna know how to light consumer fireworks without blowing yourself up? Smart move, friend. Here’s the lowdown on how to do it right and keep all your limbs intact:

Find the perfect launch pad
Pick a wide-open space, away from any flammable stuff, homes, or innocent bystanders. No cramped backyards, bro. Clear that area like you’re decluttering your social media feed.

Read the freakin’ instructions
Yeah, we know you wanna dive right in, but take a sec to read the instructions on each firework. Trust us, it’s worth it. They’ll tell you how to safely light ’em up, which end goes where, and other important deets. Don’t be an ignorant fool.

Safety gear is the bomb
Get yourself some safety goggles, man. Protect those pretty peepers from any stray sparks or debris. And don’t forget about your hands, bro. Some fire-resistant gloves will keep you from getting crispy fingers. Safety first, always.

Keep your distance
Once you’re ready to light ’em up, back the heck away! Use a long-ass lighter or a punk stick to ignite the fuse. And then, get yourself at least 35 feet away for fountains and other ground effect fireworks and 200 feet anything that shoots up in to the air. No heroics by hovering too close. Let those fireworks do their thing from a safe distance.

Be chill with duds
It’s rare with Red Apple® brand fireworks, but sometimes, fireworks can be a bit moody and refuse to ignite. It happens, man. If a firework doesn’t go off, don’t be a dumbass and try to relight it. Give it some space and time, like a failed Tinder date. Ain’t worth the risk, bro.

Have a water bucket on standby
You’re prepared, right? Keep a bucket of water nearby, just in case things go haywire. If there’s a rogue fire or a firework that’s acting like a stubborn teenager, douse it like you’re putting out a campfire. Safety first, remember?

Clean up your mess, bro
Once the fireworks show is over, don’t leave a trail of destruction behind. Dispose of used fireworks properly, soaking ’em in water before you chuck ’em in a designated trash bag. Keep it tidy and respect the environment, man.

So you’ve ignited those fireworks and had a blast, huh? But now you’re wondering, “What the heck should I do with ’em?” No worries, I got your back. Here’s the lowdown on what you gotta do once you’re done lighting up the night:

Safety first, bro
Before you do anything else, make sure those fiery suckers are completely extinguished. You don’t wanna risk any accidental fires or explosions. Douse ’em with water, bro, and soak ’em real good. Ain’t nobody got time for flames.

Cool down the remnants
After they’re soaked, give those fireworks some time to chill. Like, let them sit for at least 15 to 20 minutes. We’re talking about fireworks that have been used, so they might still be hot or smoldering. Don’t rush this step, fam.

Clean up your mess
Once they’re cool to the touch, it’s cleanup time. Collect the remains, bro. Pick up all the used fireworks, including the casings, any debris, or ash left behind. Keep it tidy and don’t leave a mess. You don’t wanna ruin the vibes for others, right?

Proper disposal
Now, you gotta handle this responsibly. You can’t just chuck ’em in the regular trash can, man. Check with your local area’s regulations ’cause disposal methods can vary. Some places might have designated drop-off spots or special programs for fireworks disposal. Be a responsible citizen, yo!

Store ’em safely
If you have any unused fireworks left, store ’em properly, dude. Keep ’em in a cool, dry place away from any flammable materials. Don’t forget to read the instructions on the packaging. Safety first, always!

Respect your neighbors
Lastly, remember that not everyone’s a fan of sudden explosions or late-night light shows. So be considerate to your peeps living nearby. Keep the noise down and don’t go overboard with the fireworks, aight? Share the fun, but also respect others’ peace.

Listen up, safety is no joke when it comes to these explosive goodies. Mishandling or storing them wrong can lead to accidents, injuries, or even start some serious fires, and we definitely don’t want that.

Keep it cool
Here’s the deal: find a cool, dry spot with good ventilation to store those bad boys. Keep ’em far away from any source of heat, flames, or sparks. And whatever you do, don’t let ’em get wet, ’cause moisture can mess with their performance and safety. The best move is to stick ’em in a locked metal storage container made for hazardous materials. That’s the way to go.

No house guests
Now, don’t stash them in your crib, bro. It’s just not worth the risk. If you happen to have a controlled storage area like a secure, fire-resistant cabinet, that could work. But honestly, it’s way safer to have a separate storage spot away from residential areas.

Keep it clear
Keep ’em in their original packaging or put ’em in airtight, non-flammable containers clearly labeled as “Fireworks.” That way, you’ll always know what you’re dealing with.

Safe is smart
One more thing, dude: get to know the local laws about storage, possession, and transportation. You don’t want to end up on the wrong side of the law or jeopardize your community’s safety. It’s all about playing it smart.

Don’t be ig’nant
And yo, if you got any damaged or expired fireworks, don’t even think about storing those. Hit up the local authorities or the fire department to find out how to dispose of ’em properly. Safety first, my friend.

Whether you’re looking to flip ’em, give ’em away, or throw down an epic fireworks bash for your crew, call us on our whatsapp nymber to provide you the information on our special packages specifically designed to hook up our resellers with our biggest discount and our full suite of benefits!

You can purchase wholesale fireworks anytime online or instore. Either way, you’ll get hooked up with the best quality wholesale fireworks at guaranteed lowest prices.

Your fireworks have arrived! 🥳 Now what?

– Inspect your order. Unwrap the pallet & check out your fireworks.
– Make sure everything you ordered is there and in good condition.
– Sign the paperwork and be sure to get your copy.
– Have fun celebrating with the best booms in the business!
If Your Order Hasn’t Shipped

If your order hasn’t shipped yet and you really need to make some changes, here’s the deal: just call us on our WhatsApp number, we’ll make the required changed for you and send you the updated bill.

And, if you changed your mind about your order, we can also cancel your entire order in some cases.

If Your Order Already Shipped

If your order has already shipped, we got some issues: the shipping company’s got some rules, and if we wanna cancel an order that’s already been shipped, they’re gonna hit us with a charge that we have to forward on to you. Bummer, right?

If you encounter a firework that doesn’t perform as expected, we’ve got your back with our NO-DUD Guarantee as part of our company’s Satisfaction Guarantee. We might be able to credit you for the amount of that firework.

Send a inquiry through our web site and have the following info ready to submit:

Your online order number or a pic of your instore receipt

Let us know which firework didn’t live up to expectations

Give us the lowdown on how it failed to function

Show us some high-quality pics and/or videos of the firework not doing its thing

Once we check out your request and confirm the issue, we will review the complaint and if we also find that compaint eligible then amount of the product you weren’t satisfied with will be refunded to you. We want to make sure you’re satisfied and keep the sparks flying!








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